We received a chargeback for the order, and the ElecKey license was suspended.
How is the procedure after the first year if we have bought the support/maintenance option?
Which form the software will be delivered: Boxproduct or electronically delivery?
What are the grounds to get a refund?
We have changed our company name and would like our key to reflect the new name.
Could you please provide us with general terms and conditions about service and support?
Why the heck are you charging us VAT?